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In this week of the launch of the new Bond movie Inc Magazine had a little article on the 4 things that remarkably charming people do. These tips will help to win over audiences

1. Talk about tangible things – avoid small talk

2. Listen – trying too hard will kill it

3. Always see the silver lining – an obstacle is a hurdle in a race not a brick wall.

4. Smile – my favourite – has a smile ever made you day worse?

OK not much to do with James Bond but 4 points welll worth remembering to get greater engagement.

By the way Inc is a great magazine full of interesting articles on what small and medium successful American business are doing at the cutting edge. It always makes my day a bit better when it arrives on my tablet.

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